Legal

Terms of Service

Summary — not legal advice

This is a plain-language summary. The final binding text is pending legal review by Dishes. Please check back for the official version.

About these terms

These Terms govern your use of Dishes, a marketplace that connects independent home cooks with people who want fresh, made-to-order food. By creating an account, browsing the marketplace, placing an order, or listing food for sale, you agree to these Terms.

Who can use Dishes

You must be at least 18 years old (or the age of majority where you live) and legally able to enter a contract. Cooks must be authorized to prepare and sell food under their local laws.

Your account

You are responsible for your account, password, and all activity under it, and for providing accurate, complete information.

Our marketplace role

Dishes is a platform that connects cooks and eaters. We are not a party to the transaction between you and a cook, we are not a food inspector, and we do not guarantee that any cook is licensed, compliant, or able to fulfill an order. Each cook is an independent seller responsible for their own food and business.

Cook responsibilities

Cooks agree to prepare food safely, accurately match their listings, disclose allergens and ingredients, fulfill orders on time, and follow all local food-safety, labeling, and tax rules. Cooks must keep their business verification, permits, and certifications current as required.

Buyer responsibilities

Buyers agree to provide accurate pickup or delivery details, pay on time, and pick up or receive orders when expected. Exact pickup addresses are shared only after an order is accepted.

Orders & payment

Orders are placed with one cook at a time. Card payments are processed by Stripe. Dishes is not the seller of the food and is not responsible for the cook’s performance.

Fees

Cooks pay a $9.99/month subscription to list a storefront. A service fee is added to each order. Subscription does not guarantee approval, listing, or order volume.

Reviews & content

Reviews and posts must be honest and based on real experience. Fake, paid, or misleading content is not allowed and may be removed.

Acceptable use

You agree not to misuse the service, violate laws, sell prohibited items, infringe others’ rights, or interfere with the platform. See Prohibited Items & Conduct.

Account suspension

We may suspend or remove accounts, storefronts, or content that violate these Terms or pose a risk to others.

Disclaimers

Dishes is provided "as is" and "as available." We do not warrant that every listing is available, accurate, or compliant.

Limitation of liability

To the extent permitted by law, Dishes is not liable for indirect, incidental, or consequential damages arising from your use of the marketplace, and our total liability is limited to the fees you paid us in the prior 12 months.

Changes

We may update these Terms. Continued use after changes means you accept the updated Terms.

Contact

Questions? Reach us through the Contact page or Dishes support.